Quotations from Topia Promo are based on the product, quantity, decoration, delivery destination and assumptions stated in the quote. Lead times begin after written approval, required artwork and any agreed deposit or payment terms.

Artwork and proofs

Customers are responsible for confirming spelling, colors, artwork rights and final proof approval. Production details may vary slightly within normal manufacturing tolerances.

Orders and claims

Claims should be reported promptly after delivery with photos and supporting order information so we can review them with the relevant supplier or carrier.