Last updated: October 26, 2026
Topia Promo provides promotional product sourcing, decoration and delivery planning for distributors and decorators. This policy explains how we handle information collected through topiapromo.com, quote requests, email and order-related communications.
Information we collect
When you submit a request or place an order, we may collect your name, company, job title, email address, phone number, billing or shipping destination, product requirements, artwork, delivery dates and order history.
We may also collect technical information such as IP address, browser and device type, referring page, pages visited, approximate region and cookie identifiers through website analytics and security tools.
How we use information
- Respond to pricing, lead-time and product questions.
- Prepare quotations, virtual proofs and production specifications.
- Coordinate orders with production partners, decorators and shipping carriers.
- Provide customer support and handle claims or delivery issues.
- Maintain business records, prevent misuse and comply with legal obligations.
- Send relevant business updates when permitted, with an option to opt out.
Cookies and analytics
We use essential website cookies and may use analytics tools such as Google Tag Manager and Google Analytics to understand site usage and improve the experience. You can block or delete cookies in your browser, although some website features may not work as intended.
How we share information
We may share information with service providers that support hosting, email, analytics, payment processing, production, decoration and shipping. We may also disclose information when required by law or as part of a business transfer. We do not sell personal information.
Retention
We retain information for as long as reasonably necessary to respond to inquiries, fulfill orders, maintain business records, resolve disputes and meet legal or accounting requirements. Marketing contact information is retained until you opt out or we no longer need it.
Your choices and rights
Depending on where you live, you may have the right to request access to, correction of or deletion of personal information, or to opt out of marketing communications. Send requests to info@topiapromo.com. We may need to verify your identity before completing a request. California residents may also request information about how personal information is collected, used and disclosed. Topia Promo does not sell personal information.
Security
We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage over the internet is completely secure.
Children
This website is intended for business users and is not directed to children under 16.
Changes to this policy
We may update this policy as our services or legal requirements change. The revised version will be posted on this page with a new update date.
Contact
Questions about this policy can be sent to info@topiapromo.com or directed to +1 646 902 4265.
